COO, Independent Living, Inc.
Shannon began working at Independent Living, Inc. in Newburgh, NY in 2002. In her first role with ILI, Shannon worked with local high school students with disabilities and assisted them in making plans and connections to services for their post high school lives. Shannon was provided with the opportunity to grow with the organization in 2008 when she was promoted to ILI’s Employment and Family Services Manager, overseeing the agency’s services to individuals with developmental disabilities and supervising a staff of 20. Shannon became ILI’s Director of Quality Assurance and Compliance in 2015. In this role, Shannon developed, implemented, and maintained policies and procedures for the operation of the compliance programs and its related activities to prevent illegal, unethical, and improper conduct. She was also responsible for supervising the agency’s Consumer Directed Personal Assistant Services (CDPAS) program which serves over 350 individuals across 5 counties. In 2017, Shannon was promoted to her current role of Chief Operating Officer where she provides leadership to the agency’s 32+ programs and services over 7 locations in a 7-county region.